Privacy policy
Last updated: 3 september 2025
This Privacy Policy describes how Rory Eden (operated by parent company Allora Mondo, registered in the Netherlands) (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from roryeden.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).
Please note: Rory Eden processes and ships orders exclusively within the United Kingdom. All operations are legally registered under Allora Mondo in the Netherlands.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Information We Collect
- Information you provide directly (contact details, orders, customer service communications).
- Information collected automatically (cookies, IP address, device/browser).
- Information from third parties (Shopify, payment providers, advertising partners).
How We Use Your Information
- To fulfil orders and provide services.
- To improve and secure our services.
- For legal compliance and fraud prevention.
- For customer support and communication.
Cookies
We use cookies to improve your browsing experience. For details, see Shopify Cookies Policy.
Data Sharing
We may share your data with service providers, partners, or authorities when required by law. We do not sell data of individuals under 16.
Security & Retention
We keep data as long as necessary for services, compliance, or dispute resolution.
Your Rights
UK and EU users may request access, correction, deletion, or restriction of their data, and opt out of targeted advertising. Requests can be made via our contact details below.
International Processing
Although we ship only within the UK, your data may be processed internationally (e.g., Shopify servers). Appropriate safeguards are in place.
Contact Information
Store name: Rory Eden
Rory Eden is operated by Allora Mondo, a company registered in the Netherlands.
Email: info@roryeden.com
Phone: +31 6 51775805 (international contact number, Netherlands-based)
Address: Lisweg 291, 1511 XP Oostzaan, Noord-Holland, Netherlands
Chamber of Commerce (KvK): 74759949
VAT number: NL002383477B39
Customer Service Hours: Monday to Friday, 9:00 – 17:00 (UK time)
We aim to respond within 24 business hours.